Privacy Policy
Last updated: January 2026
Luis Serrano Marketing Services (hereinafter, "the Controller") is committed to protecting the privacy of its users and clients. This Privacy Policy describes how we collect, use and protect the personal information you provide.
1. Data we collect
Through this website's contact form we collect: full name, email, phone number, company name (optional), country of residence, service of interest and message. We do not collect sensitive data such as financial information, biometric data or special category information.
2. Purpose of processing
The personal data you provide is used exclusively to: (a) respond to your inquiries and quote requests, (b) establish a commercial relationship if you choose so, and (c) send you relevant information about our services when you give us explicit consent.
3. Legal basis for processing
The processing of your data is based on your explicit consent given when submitting the contact form, and on the execution of pre-contractual measures at your request.
4. Data sharing
We do not share your personal data with third parties, except as required by law. We use Web3Forms as our form delivery service, which processes data securely and transmits it directly to our email address.
5. Data retention
We retain your personal data for the time necessary to fulfill the purpose for which it was collected, or until you request its deletion.
6. ARCO Rights (Mexico - LFPDPPP)
Under the Federal Law on Protection of Personal Data Held by Private Parties, you have the right to: Access your personal data, Rectify it if incorrect, Cancel it when no longer necessary, and Object to its processing. To exercise these rights, send an email to serranoluis94.ls@gmail.com with your request.
7. GDPR Rights (European Union)
If you are an EU resident, you also have additional rights under GDPR: right to access, rectification, erasure, restriction of processing, data portability and objection. Contact us at serranoluis94.ls@gmail.com to exercise any of these rights.
8. Intellectual property
All images, texts and graphic elements on this site are property of Luis Serrano Marketing Services and are protected by copyright. Unauthorized download, copying or use is prohibited. Photographs of the site owner are protected by technical and legal measures.
9. Cookies and Analytics
This site may use Google Analytics and Meta Pixel cookies to analyze web traffic anonymously. You can disable these cookies from your browser settings.
10. Changes to this policy
We reserve the right to modify this policy at any time. We will notify you of significant changes by posting the new policy on this page with the update date.
11. Contact
For any questions about this privacy policy or to exercise your rights, contact us at: serranoluis94.ls@gmail.com